Unfortunately, we cannot cancel or refund subscriptions ourselves, since Apple handles all sales and we have no access to any payment information.
In order to cancel your subscription, you can follow the step-by-step guide on Apple's support website.
Once you’ve cancelled your subscription, you can request a refund directly from Apple. A detailed step-by-step guide on how to do that is outlined in the following article, again on Apple's support website.
Alternatively, you can follow these steps:
Canceling on a Mac
- Open the App Store app on your Mac
- Click your name or the sign-in button at the bottom of the sidebar to the left
- Select Account Settings at the top right of the window
- Scroll until you see the Manage section
- In this section, next to Subscriptions, click Manage
- Click Edit next to Ulysses
- Now select Cancel Subscription
Canceling on iPad or iPhone
- Open the Settings app on your device
- Tap your name at the top
- Tap Subscriptions
- Select your Ulysses subscription
- Tap Cancel Subscription
Refunding on Mac, iPad or iPhone
- Once you’ve canceled your subscription, you can go to https://reportaproblem.apple.com and sign in to your Apple ID
- From the I'd like to menu, select Request a refund
- Select a reason why you would like a refund
- Choose Next
- From the list of your subscriptions, select Ulysses
- Choose Submit